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Frequently Asked Questions
The Collection
Elementa is a niche fragrance house built on the Greek Philosophy of the elements of life. Each scent Aether, Caeli, Ignis, Aqua and Terra interprets one element through rare materials and a story of its own. The collection is dedidacted to Aristotle who discovered the fifth element or ‘quintessence’ The fragrances are designed to be worn alone or layered, so the elements can meet on the skin as they do in nature.
Neither and both. Every fragrance in the collection is composed without gender in mind. Choose the element that speaks to you rather than the one assigned to you.
All Elementa fragrances are Elixir de Parfum at 20% concentration, which gives them their depth and their staying power on skin.
Expect 24 hours on skin and considerably longer on fabric (3-4 days). Longevity varies with skin type, climate and season. Drier skin and warmer weather will shorten a fragrance's life, while a well- moisturised base holds scent noticeably longer.
Aether for the reverent and powdery. Caeli for the luminous and airy. Ignis for the bold and smouldering. Aqua for the calm and enduring. If you are undecided, our soon to launch discovery set lets you live with all four before committing to a full bottle.
Yes, and we encourage it. Aqua beneath Ignis tempers the flame; Caeli lifts the base of Aether. Apply the deeper fragrance first and let it settle for a moment before adding the lighter one.
Ingredients & Craft
Our fragrances are never tested on animals, at any stage.
We work with a blend of rare natural essences and high-quality synthetic molecules. Naturals give our fragrances their character and depth; select synthetics give them clarity, longevity and consistency and allow us to avoid materials that are endangered or unethically harvested.
Natural essences contain naturally occurring allergens, all of which are declared on the box and bottle in line with EU cosmetics regulation. If you have a known sensitivity, review the full ingredient list on each product page before ordering.
Elementa fragrances are composed in Switzerland/South of France and bottled in Montpellier, South of France using materials sourced from [origins — e.g. Persian rose, Indian oudh, Provençal lavender].
Yes. Our ambergris is ethically obtained / recreated through sustainable alternatives and our oudh comes from certified, sustainably cultivated sources. We do not use materials taken from endangered species. We only partner with reputed and certified fragrance houses.
Care & Use
Away from direct sunlight, heat and humidity. A drawer or a closed cupboard is ideal, and the original box is the best protection you have. Bathrooms are the one place a fine fragrance should never live.
Unopened and properly stored, at least 3-5 years. Once opened, use within 24 months for the composition as it was intended; deeper, resinous fragrances often age gracefully well beyond that.
On pulse points; wrists, the base of the throat, behind the ears, basically where warmth carries the scent upward. Never rub your wrists together; it bruises the top notes.
Orders & Delivery
We currently ship to all countries in the EU region. And we will soon be able to ship to new markets such as Switzerland, UK, USA, UAE and other GCC countries. Please watch our website and instagram page @elementafragrances for frequent updates on new markets.
Delivery takes 3-4 working days within the EU region and next day express delivery is available in France.
Standard delivery is free on all orders within the EU region and Express delivery is €10 in France.
Yes. You will receive a tracking link by email as soon as your order leaves our atelier.
Every order arrives in our beautiful signature packaging with a note and a card.
Returns
Unopened bottles in their original sealed packaging can be returned within [14/30] days of delivery for a full refund. For hygiene reasons, opened fragrances cannot be returned unless faulty.
Contact us at info@elementafragrances.com within 3 days with your order number and a photograph, and we will replace it at no cost to you.
Refunds are issued to the original payment method within [5–10] working days of us receiving the return.
Contact
Write to info@elementafragrances.com or use the contact form on our site. We answer within [1–2] working days, and we are happy to advise on choosing between the elements.
